Help Centre
Yes — Lady Shapes ships internationally. Shipping options and costs for your country are shown at checkout before you pay.
As soon as your order is confirmed you’ll receive an order confirmation email. You can also view your orders at any time from My Account.
All prices on our store are shown in British Pounds (GBP).
Yes. Payments are processed through secure, encrypted payment providers.
You may request a return within 14 days of receiving your order. Items must be unworn, unused and in their original condition with all tags attached. Read the full Refund & Returns Policy.
For hygiene reasons, shapewear, underwear, lingerie and intimate products can only be returned if they are unused, unworn and in their original hygienic condition.
Email contact@ladyshapes.com with your order number, your name, the item(s) you’d like to return and the reason. Please wait for our return instructions before sending anything back.
Yes — contact us at contact@ladyshapes.com and our team will help you with an exchange.
Each product lists its available sizes. See our Size Guide for how to measure yourself, and if you’re between sizes, get in touch — we’re happy to advise.
Shapewear should feel snug and supportive, but never painful or restrictive to your breathing. If a piece rolls or digs in, try the next size up.
The Inner Circle
New arrivals, private offers and styling notes — delivered with care, never too often.